Secure Email
Send documents securely
City of Fort Worth employees and retirees can use this service to send us their documents through a secure, encrypted email system. To submit your documents, simply click on the name of the staff member who has been serving you. Need help? Call us at 817-632-8900.
Member Services Specialists
To send a secure email to another retirement fund staff member you may put "https://sendsafe.to/" before their email address in a web browser. Example: https://sendsafe.to/firstname.lastname@fwretirement.org
Schedule an appointment to talk with a Member Services Specialist.Ask questions about topics such as these:
- Retirement options and estimated calculations of your benefits
- Applying for retirement
- Deferred Retirement Option Program (DROP)
- Death Benefits
- Using the Member Portal
- Marriage after retirement
- Anything related to your retirement benefits