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Secure Email

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Send documents securely

City of Fort Worth employees and retirees can use this service to send us their documents through a secure, encrypted email system. To submit your documents, simply click on the name of the staff member who has been serving you. Need help? Call us at 817-632-8900.

Member Services Specialists

Member Services Assistants

To send a secure email to another retirement fund staff member you may put "https://sendsafe.to/" before their email address in a web browser. Example: https://sendsafe.to/firstname.lastname@fwretirement.org

Schedule an appointment to talk with a Member Services Specialist.
Ask questions about topics such as these: 
  • Retirement options and estimated calculations of your benefits
  • Applying for retirement 
  • Deferred Retirement Option Program (DROP)
  • Death Benefits
  • Using the Member Portal
  • Marriage after retirement
  • Anything related to your retirement benefits